How Can We Help?
We are here to help you fully immerse yourself in the world of outdoor cooking. We believe your experience doesn’t end with a receipt and a box on your doorstep… that’s just how it begins.
If you have any specific questions, please do not hesitate to contact us by reading our support articles, completing this form, or calling our customer services team at (833) 572-1688.
CONTACT OUR SUPPORT TEAM
We truly appreciate your patience as we diligently work to address each inquiry and provide you with the assistance you need. Please rest assured that we are committed to resolving your concerns as quickly as possible. Your satisfaction is our top priority, and we thank you for your understanding during this busy period.
Before submitting any Product specific questions, please make sure you login and Register your Halo. This make for a faster service.
Contact Us
Customer Service
Mon – Fri 9am – 5pm EST
Phone: (833) 572-1688
Email: halo_support@wthg.com
Location
Halo Products, LLC
850 West Park Rd.
Elizabethtown, KY 42701